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THE SPEED OF TRUST(13)
2019/06/15 08:58
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THE FIFTH WAVE—SOCIAL TRUST
社會信任
The Principle of Contribution


Fish Discover Water Last
信任是社會結構不可或缺的一部分,我們依賴信任,視其為理所當然——除非信任被破壞。沒有信任,社會就會停擺,最後會自我毀滅。信任是會改變一切的力量。

The Principle of Contribution
貢獻的原則

社會信任最主要的原則就是貢獻。貢獻的立意是要創造價值而不是破壞,是要回報而不是獲取。

The Principle of Contribution in Business
商業貢獻的原則

時下體驗到貢獻價值的企業以及個人與日俱增。

許多有意義的貢獻仍是以工業時代的慈善觀念進行,也就是賺取利潤之後,在捐錢,但是現在的趨勢逐漸轉向比較全方位的知識型員工時代的世界公民(也稱爲社會意識、企業公民,以及最近所謂的企業社會責任)思維。這個做法包括傳統的慈善行動,但也把社會和倫理的目的整合到商業的結構裏。做好事不再只被視爲商場以外的事情,而是商業本身的一部分。

"Intentional Virtue" and "Conscious Capitalism"
Adam Smith, the father of free enterprise and author of 'The Theory of Moral Sentiments' and 'The Wealth of Nations', taught that "intentional virtue" was foundational to a prosperous economy, and that when a critical mass of people competed for their own best interests 'within the framework of intentional virtue', there was an 'unseen hand' that would guide society in a way that would create prosperity and wealth for all.

But more and more, people are coming to recognize the cost of low trust and are making efforts to establish and restore trust. It's the "fish discover water last" syndrome in action; as trust has begun to disappear, we're finally recognizing how vital it is to our survival.

Global Citizenship: An Economic Necessity
世界公民:經濟必然性

The evolution of capitalism has been in the direction of more trust and transparency, and less self-serving behavior; not coincidentally, this evolution has brought with it greater productivity and economic growth. That evolution, of course, has not taken place because the benefits of trust_that is, of being trusting and of being trustworthy—are potentially immense and because a successful market system teaches people to recognize those benefit.
資本主義是朝更多信任和公開透明、較少自我服務行爲的方向進化;這個進化的方向帶來較大的生產力以及經濟成長,這一點絕非巧合。之所以得以進化,當然不是因爲資本主義者是天生的好人,而是因爲信任的益處非常大——信任他人和值得別人信任,而且因爲成功的市場體系教導大家認識那些好處。

The 'universal mission statement' of Covey Leadership Center is 'To increase the economic well-being and quality of life of all stakeholders'. There are two key respects: first, in recognizing the importance of all stakeholders(not just owners); and second, in understanding the importance of quality of life(not just financial profit).

Trust has always been the universal currency, and ultimate catalyst, for this universal mission statement to take root.

Global Citizenship: An Individual Choice
世界公民:個人的選擇

世界公民的核心是個人世界公民。是你我有意識的做出抉擇,要重視和投入時間心力為別人謀福利;是你我在生活的每一個面向都把決定化爲行動。

我們不鼓勵員工為“付錢”的顧客服務到家,而從公司掏出一點錢給慈善團體的同時,卻對“不付錢”但需要幫助的鄰居視若無睹。當我們這麽做的時候,就是在分割生活,而且傳達給員工與家人的訊息是,貢獻是象徵性的舉動或作秀,等到他們沒有我們想要或需要的東西時,可能就會變得不管我們的事。此外,不一致的行爲——在某一個情況下用一種方式行動,在另一個情況下用另一個方式行動,傳遞出虛僞的信息,產生巨額的稅金。

我們回到四個核心,從自己做起:我有信用嗎?我有行善、貢獻、回饋的立意嗎?我給社會一個他們能信任的人嗎?
移向家庭:我有激勵與協助家人成爲良好的世界公民嗎?我有樹立典範嗎?我在我的家庭和世界上都是一個好公民嗎?我有沒有使家庭的結構與做法一致,在家裏和世界上實踐公民品德?
轉向組織:我們的組織有信用嗎?我們有誠信,並把誠信導入自己的行爲嗎?我們有展現出行善、貢獻、回饋的立意嗎?我們有發揮影響力的才能嗎?我們締造出成果,而且不只是為股東,而是為所有利害關係人嗎?我們有給社會一個能被大家信任的組織嗎?

A Summary and A Challenge
結論和挑戰

思考:如何將四個核心和十三個行爲具體應用到現實的工作和生活中。
全站分類:知識學習 其他
自訂分類:管理學
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