詳細資料ISBN:9781439840276 規格:平裝 / 17.8 X 24.8 X 1.3 CM / 普通級 內容簡介LEAN CONSULTANT NELSON SPENT SOME 28 YEARS IN PEDIATRICS, BUILDING HIS PRACTICE FROM A SOLO PHYSICIAN OFFICE TO SEVEN PEDIATRICIANS; HE HAS ALSO SERVED IN VARIOUS MEDICAL DIRECTOR POSITIONS AND BECOME INCREASINGLY DEVOTED TO QUALITY IMPROVEMENT IN HEALTHCARE. HE PRESENTS ONE OF THE FIRST BOOKS FOCUSING ON PHYSICIAN ENGAGEMENT DURING A LEAN EFFORT AND SUSTAINING ACTIVE INVOLVEMENT AFTER THE CONSULTANT LEAVES. COVERAGE INCLUDES LEAN BASICS, LEAN AND PHYSICIAN CULTURE, CREATING A PHYSICIAN ENGAGEMENT PLAN, THE SENIOR LEADER'S ROLE AS ACTIVE SUPPORTER, THE ANALYSIS AND PREPARATION PROCESS, SETTING BEHAVIORAL STANDARDS AND EXPECTATIONS, KEYS TO SUSTAINING LEAN, JUDGING LEAN SUCCESS, PRE-IMPLEMENTATION TOOLS AND APPROACHES, AND IMPLEMENTATION TOOLS AND APPROACHES. ALSO INCLUDED IS A DETAILED CASE STUDY OF A LEAN PROJECT AT A NINE-PHYSICIAN PRIMARY CARE OFFICE. ANNOTATION 穢2011 BOOK NEWS, INC., PORTLAND, OR (BOOKNEWS.COM)